Delivery
Introducing our SFW fast dispatch product, designed to provide you with a seamless and efficient shopping experience. With our speedy dispatch service, you can expect your order to be processed and shipped in no time, ensuring you receive your purchase promptly.
General Delivery
All orders placed before 12am will be posted on the same working day, this does exclude weekends and bank hoildays and if you were to place your order on a Saturday this would be posted on the next working day (Monday).
For DPD / DHL next working day deliveries all orders placed before 12pm Monday to Friday will be processed on the same day. Orders placed after 1.45pm will be processed the next working day (not including bank hoildays). If you were to place your order on Friday after 12pm your order will not be processed till Monday and will arrive on Tuesday.
All DPD / DHL offer's a 95% chance of next working day delivery but on some occasions your order may be recieved the next following day.
Busy seasons may delay deliveries if this is the case we will contact you in regards to your order.
When to Contact Us
Please do not hesitate to contact us via our contact us page or you can email us on contact@sfwtrade.co.uk and someone will get back to you straight away
Returns
What do I do if I have an issue with my order?
If you have an issue with your order, please contact us straight away so we can resolve any issues. You can contact us via email at contact@sfwtrade.co.uk or use our contact us form. Someone will get back to you as soon as possible and resolve your issue.
Exchanges
If you ordered the wrong product by accident, we can exchange if it is safely returned to us unopened and unused within 14 days of receipt. We do kindly ask that you pay for the return postage and packaging.